Who can purchase a Showbiz Trophy?
Anyone can purchase a Showbiz Trophy. Our typical customers are people in the entertainment industry that wish to purchase a professional trophy for themselves, cast & crew, friends, family, etc…. However, they are available for anyone and any occasion.
How long does it take to receive my order?
Domestic orders will leave our warehouse within 2 business days. Shipping time will be between 2-5 business days. International orders will leave our warehouse within 2 business days. Shipping time will be between 6-10 Business days.
How much is shipping?
Domestic shipping & handling is $20 per trophy. International shipping and handling is $65 per trophy.
What shipping companies do you use?
Depending on where you are located, we use USPS, USPS, or FedEx.
Do you offer Free Shipping?
Yes, all domestic orders that are $500 or more will receive free shipping. We do not offer free shipping for international orders.
Can I have a faster shipping time?
Our shipping times and prices are the most cost-effective for the size and weight of the trophy. If there is an emergence, you can contact customer service at [email protected] to discuss possible options.
Where are Showbiz Trophies shipped from?
Showbiz Trophies are shipped out of Los Angeles CA.
Can I place an order and pick it up to save on shipping?
Unfortunately not, we currently do not allow orders to be picked up from our warehouse.
Is a Showbiz Trophy a good gift Idea?
Absolutely! A showbiz Trophy is an excellent idea for a gift. Perfect for family, friends, and colleagues.
How much is a Showbiz Trophy?
Showbiz Trophies are $250 each. However, we have discount periods through the year where they can be purchased for up to 50% off.
How much is the personalized trophy text?
How do I track my order?
Once your order has been shipped, you will receive another email from us containing your tracking number.
What forms of payment do you accept?
We accept all major credit cards and Paypal. All orders must be paid in full before we can ship them.
Can I pay with an international credit card?
Yes, we welcome all international customers and can accommodate their orders.
Are my payments secure?
Absolutely! We take every precaution to protect our user's information. All credit card numbers are encrypted and protected, SSL (Secure Socket Layer). Once your order is processed and your credit card clears, we do not keep it on file for your projection.
Can I pay by check?
Unfortunately, we do not accept checks at this time.
Can I change my order?
Due to our fast processing time, it is very challenging to add to or change your order. If a change is absolutely essential, please contact us at info@showbiztrophy as soon as possible.
What is your return policy?
All purchases are final and non-refundable. However, in certain situations, we will issue a refund with a 30% restocking fee of the original price. Customers are responsible for return shipping. There are no refunds issued after 7 days of receiving your trophy.
Can I order a trophy without the personalized text plate?
Yes, trophies can be ordered with a personalized text plate. Just type no text on the first line of the engraving page.
Why Am I Being Charged Sales Tax?
If you live in the state of California, you will be charged sales tax.
How many characters can a trophy have?
You can have up to 5 lines of text and up to 27 characters per line. For a total of 135 characters
What if I need more characters or more lines of text?
Our trophies are designed to look fantastic with our set maximums of text. However, if you need additional text, please contact us at info@showbiz trophy to discuss possible options. There will be a $5 additional surcharge if additional characters are added.
Can I order the trophy now without text and then get the text plate after we have our winner's name?
Yes, we can create your text plate and mail them to you once you have your desired text information.
Can I use my own artwork or logo?
We currently do not accept personal logos or artwork.
What is the weight and height of this award?
The Showbiz trophy weighs 2.5 pounds and is 12.5 inches in height.
What are your trophies made of? What is the material?
Our trophies are made with high-quality metal and a crystal base.